AI ChatBot & Customer Support – ChatFromAI

Description

Create AI chatbots from your documents in minutes. Upload PDFs, text files, Markdown (MD), Word (DOCX), or scan websites to provide automated support on your WordPress site.

WhatsApp integration (beta) is available via Evolution API to connect conversations through WhatsApp Business. Optional WhatsApp Cloud API integration is also supported for dedicated setups. See documentation for setup details and current limitations: https://chatfromai.com/docs/whatsapp

🚀 Current Features

  • Document to Chatbot: Convert PDFs, TXT, MD, DOCX and more into AI assistants
  • Automated Support: Provide answers to common questions
  • Website Content Scanner: Extract content from websites (optional)
  • Quick Setup: Start in about 5 minutes with a Widget ID
  • Custom Chat Design: Match your website’s branding
  • Multilingual Support: Serve customers in multiple languages
  • Mobile Responsive: Works on mobile and desktop
  • No Coding Required: Copy-paste based integration

🔮 Roadmap

  • Live Chat Integration: Human handoff when needed
  • WhatsApp Integration: Expanded capabilities and management tools
  • Tool Calling & API Integrations: Programmatically trigger external APIs and backend tools from the chatbot (planned)
  • Advanced Analytics: Conversation insights and reports
  • Team Collaboration: Multi-agent support dashboard

= Notes

• Document-based AI training
• Setup with Widget ID in about 5 minutes
• Free plan available
• Regular updates
• No technical skills required

Perfect for small businesses, e-commerce stores, documentation sites, customer service teams, and anyone wanting instant automated support without technical complexity.

🌍 Multi-Language Support

ChatFromAI supports 12 languages out of the box:
* English (Default)
* Turkish (Türkçe)
* Spanish (Español)
* German (Deutsch)
* French (Français)
* Portuguese (Português)
* Italian (Italiano)
* Chinese Simplified (中文)
* Japanese (日本語)
* Arabic (العربية)
* Korean (한국어)
* Norwegian (Norsk)

Use your existing documents to assist users on your site with an AI chat widget.

External Services and Data

This plugin connects to the external ChatFromAI service to display and operate the chat widget and to process conversations. All required frontend assets (JS/CSS) are loaded locally from this plugin, not from remote servers, to comply with WordPress.org guidelines.

• Service: ChatFromAI — AI processing and widget configuration backend
• Domains used by the plugin:
• API base: https://chatfromai.com/api
• Website/Dashboard: https://chatfromai.com
• When used: On pages where the widget loads and when a user sends a message (and optionally on WhatsApp if WhatsApp integration is enabled)
• Data sent: Widget ID, usage metadata, and end-user chat messages. If configured, uploaded documents/website content used to build the chatbot may be processed by the external service. When WhatsApp integration is enabled, message metadata required to deliver conversations over WhatsApp may be processed by the chosen integration (Evolution API or WhatsApp Cloud API).
• Legal: Terms of Service https://chatfromai.com/terms — Privacy Policy https://chatfromai.com/privacy
• Note: AI-powered replies over WhatsApp are available for higher-tier plans.

Screenshots

  • Easy setup – just enter your Widget ID

Installation

  1. Upload the plugin files to the /wp-content/plugins/ai-chatbot-customer-support-chatfromai directory, or install the plugin through the WordPress plugins screen directly.
  2. Activate the plugin through the ‘Plugins’ screen in WordPress
  3. Go to ChatFromAI in your WordPress admin menu
  4. Sign up at ChatFromAI.com and create your chatbot
  5. Copy your Widget ID from the dashboard
  6. Paste the Widget ID in the plugin settings
  7. Your AI chatbot is now live on your website!

FAQ

Do I need coding skills?

No! Just copy and paste your Widget ID. Setup takes less than 5 minutes.

What file types can I upload?

PDF, text files (TXT), Markdown (MD), Word (DOCX), and website scanning are supported today. More formats coming soon.

Is there a free plan?

Yes! We offer a generous free plan to get you started. Upgrade when you need more features.

Can I customize the chat design?

Absolutely! Match your website’s branding with our customization options.

Does it work on mobile?

Yes, the chatbot is fully responsive and works perfectly on all devices.

Reviews

There are no reviews for this plugin.

Contributors & Developers

“AI ChatBot & Customer Support – ChatFromAI” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0.1

  • Updated API endpoints to /api/public/widgets/ endpoint
  • Added showBranding support in widget loader
  • Updated chat history API
  • Widget CSS improvements
  • Security and performance optimizations

1.0.0

  • Initial release
  • Document-based AI chatbot creation
  • Widget ID integration
  • Customizable chat design
  • Mobile responsive
  • Multilingual support