{"id":330706,"date":"2026-06-26T02:12:51","date_gmt":"2026-06-26T02:12:51","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/clients-help\/"},"modified":"2026-06-26T02:12:16","modified_gmt":"2026-06-26T02:12:16","slug":"clients-help","status":"publish","type":"plugin","link":"https:\/\/mlt.wordpress.org\/plugins\/clients-help\/","author":23521685,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.0","stable_tag":"1.0.0","tested":"7.0","requires":"6.0","requires_php":"7.4","requires_plugins":null,"header_name":"Clients.Help","header_author":"Clients.Help","header_description":"Install the Clients.Help widget, answer visitors from WordPress, route voice messages, and connect Telegram \u2014 all from your WP admin. 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Prices: visitor-facing services and prices managed in WordPress."},{"src":"https:\/\/ps.w.org\/clients-help\/assets\/screenshot-10.png?rev=3586684","caption":"Free Setup queue: prospects waiting for a guided onboarding call."},{"src":"https:\/\/ps.w.org\/clients-help\/assets\/screenshot-11.png?rev=3586684","caption":"Diagnostics: connection check, plugin version, and downloadable debug log."},{"src":"https:\/\/ps.w.org\/clients-help\/assets\/screenshot-12.png?rev=3586684","caption":"Plugins screen: the Clients.Help row with Deactivate \/ Setup links."}],"raw_content":"<!--section=description-->\n<p>Clients.Help turns your WordPress site into a full intake point for chats, voice messages, and booking requests. This plugin connects your site to a Clients.Help workspace and adds:<\/p>\n\n<ul>\n<li>The Clients.Help widget on your frontend (with shortcode and Gutenberg block).<\/li>\n<li>An Admin Inbox so operators can answer visitors without leaving WordPress.<\/li>\n<li>Voice-message playback and transcript display.<\/li>\n<li>Shared-bot Telegram connection (no bot token entry required).<\/li>\n<li>Business page, services &amp; prices, requests, catalog and free setup queue screens.<\/li>\n<li>WooCommerce integration: widget display rules per page type and product context (product id, name, URL, SKU, price, currency, category, stock status) sent with each conversation.<\/li>\n<li>Diagnostics page with a downloadable debug log.<\/li>\n<\/ul>\n\n<p>All conversation, request and voice data is stored in Clients.Help \u2014 WordPress is the operator surface, not the source of truth.<\/p>\n\n<h3>External services<\/h3>\n\n<p>This plugin loads the Clients.Help widget script from <code>https:\/\/clients.help\/widget.js<\/code> and exchanges data with <code>https:\/\/clients.help\/api\/plugin\/...<\/code>.\nData sent to Clients.Help includes:<\/p>\n\n<ul>\n<li>visitor messages, optional name\/phone\/email;<\/li>\n<li>source URL and referrer;<\/li>\n<li>WooCommerce product\/page context when present;<\/li>\n<li>voice recordings (if the visitor records one) and transcripts generated by Clients.Help;<\/li>\n<li>operator replies you compose in WordPress.<\/li>\n<\/ul>\n\n<p>See https:\/\/clients.help\/privacy and https:\/\/clients.help\/terms.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Upload the plugin folder to <code>\/wp-content\/plugins\/<\/code> or install via the WordPress admin.<\/li>\n<li>Activate it.<\/li>\n<li>Open the <strong>Clients.Help<\/strong> menu in WordPress admin and follow the setup wizard.<\/li>\n<li>Paste the connect code from your Clients.Help dashboard.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"where%20do%20the%20messages%20live%3F\"><h3>Where do the messages live?<\/h3><\/dt>\n<dd><p>On Clients.Help servers. WordPress only stores plugin settings.<\/p><\/dd>\n<dt id=\"do%20i%20have%20to%20enter%20a%20telegram%20bot%20token%3F\"><h3>Do I have to enter a Telegram bot token?<\/h3><\/dt>\n<dd><p>No. Clients.Help operates a shared Telegram bot. You connect by clicking a link.<\/p><\/dd>\n<dt id=\"does%20this%20break%20woocommerce%20checkout%3F\"><h3>Does this break WooCommerce checkout?<\/h3><\/dt>\n<dd><p>No. The plugin never modifies cart, checkout, payment, or order data.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>First public release.<\/li>\n<li>Translated into 36 languages (UI strings plus JavaScript admin via JSON translations).<\/li>\n<li>Setup wizard step labels are now fully translatable.<\/li>\n<li>Tested up to WordPress 7.0.<\/li>\n<\/ul>\n\n<h4>0.1.1<\/h4>\n\n<ul>\n<li>Inbox polls every 7 s, highlights new conversations, shows unread badge in admin menu, optional sound toggle.<\/li>\n<li>Telegram screen and wizard \"Send test\" step hide the test button when the shared bot is not configured and show a customer-friendly notice instead of raw error codes.<\/li>\n<li>\"Services &amp; Prices\" screen renamed to \"Business Services &amp; Prices\" with a clarifying note that these are visitor-facing services, not Clients.Help subscription plans. Delete now opens a confirmation modal. Imported services (e.g. WooCommerce) cannot be deleted from this screen.<\/li>\n<li>Verified WooCommerce product context end-to-end: product id, name, URL, SKU, price, currency, category and stock status are forwarded with each conversation.<\/li>\n<li>No backend changes.<\/li>\n<\/ul>\n\n<h4>0.1.0<\/h4>\n\n<ul>\n<li>Initial release: widget injection, admin inbox, voice playback, Telegram screen, business page, services, requests, catalog, free setup queue, WooCommerce integration, diagnostics, EN\/RU\/UK translations.<\/li>\n<\/ul>","raw_excerpt":"Install the Clients.Help widget, answer visitors from WordPress admin, route voice messages, connect Telegram, and pass WooCommerce product context.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/mlt.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/330706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mlt.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/mlt.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/mlt.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=330706"}],"author":[{"embeddable":true,"href":"https:\/\/mlt.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/clientshelp"}],"wp:attachment":[{"href":"https:\/\/mlt.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=330706"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/mlt.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=330706"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/mlt.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=330706"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/mlt.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=330706"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/mlt.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=330706"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/mlt.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=330706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}