Review-feedback release, no functional changes.<\/p>","0.1.0":"
Initial release.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3675595,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3675595,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3675595,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3675595,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["0.1.1"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3679480,"resolution":"1","location":"assets","locale":"","width":1900,"height":1024},"screenshot-10.png":{"filename":"screenshot-10.png","revision":3679480,"resolution":"10","location":"assets","locale":"","width":1900,"height":1024},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3679480,"resolution":"2","location":"assets","locale":"","width":1900,"height":1024},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3679480,"resolution":"3","location":"assets","locale":"","width":1900,"height":1024},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3679480,"resolution":"4","location":"assets","locale":"","width":1900,"height":1024},"screenshot-5.png":{"filename":"screenshot-5.png","revision":3679480,"resolution":"5","location":"assets","locale":"","width":1900,"height":1024},"screenshot-6.png":{"filename":"screenshot-6.png","revision":3679480,"resolution":"6","location":"assets","locale":"","width":1900,"height":1024},"screenshot-7.png":{"filename":"screenshot-7.png","revision":3679480,"resolution":"7","location":"assets","locale":"","width":1900,"height":1024},"screenshot-8.png":{"filename":"screenshot-8.png","revision":3679480,"resolution":"8","location":"assets","locale":"","width":1900,"height":1024},"screenshot-9.png":{"filename":"screenshot-9.png","revision":3679480,"resolution":"9","location":"assets","locale":"","width":1918,"height":1024}},"screenshots":{"1":"Plugin settings before connecting: one click to create a free PingUp account or connect an existing one. No code required.","2":"Connected workspace: pick the bot to show on your site and switch the widget on or off.","3":"Create your AI assistant from the PingUp dashboard: describe your business and add your website.","4":"The assistant reads your website and builds its knowledge base automatically.","5":"Your AI assistant is ready in minutes, with the pages it learned from and a live preview.","6":"Widget customization: design presets, welcome message and bot title, with an interactive preview.","7":"Two display modes: floating chat bubble or bottom AI search bar, light or dark theme.","8":"Knowledge sources: web pages, sitemaps, PDFs, text and FAQs, all in one place.","9":"The chat widget live on a website, answering visitors with suggested questions.","10":"Search bar mode: visitors ask a question and get a summary of the page in seconds."}},"plugin_section":[],"plugin_tags":[2353,1320,5707,2364,162],"plugin_category":[41,43],"plugin_contributors":[278608],"plugin_business_model":[],"class_list":["post-355959","plugin","type-plugin","status-publish","hentry","plugin_tags-ai","plugin_tags-assistant","plugin_tags-chat","plugin_tags-chatbot","plugin_tags-widget","plugin_category-communication","plugin_category-customization","plugin_contributors-etinet","plugin_committers-etinet"],"banners":{"banner":"https:\/\/ps.w.org\/pingupai\/assets\/banner-772x250.png?rev=3675595","banner_2x":"https:\/\/ps.w.org\/pingupai\/assets\/banner-1544x500.png?rev=3675595","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/pingupai\/assets\/icon-128x128.png?rev=3675595","icon_2x":"https:\/\/ps.w.org\/pingupai\/assets\/icon-256x256.png?rev=3675595","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/pingupai\/assets\/screenshot-1.png?rev=3679480","caption":"Plugin settings before connecting: one click to create a free PingUp account or connect an existing one. No code required."},{"src":"https:\/\/ps.w.org\/pingupai\/assets\/screenshot-2.png?rev=3679480","caption":"Connected workspace: pick the bot to show on your site and switch the widget on or off."},{"src":"https:\/\/ps.w.org\/pingupai\/assets\/screenshot-3.png?rev=3679480","caption":"Create your AI assistant from the PingUp dashboard: describe your business and add your website."},{"src":"https:\/\/ps.w.org\/pingupai\/assets\/screenshot-4.png?rev=3679480","caption":"The assistant reads your website and builds its knowledge base automatically."},{"src":"https:\/\/ps.w.org\/pingupai\/assets\/screenshot-5.png?rev=3679480","caption":"Your AI assistant is ready in minutes, with the pages it learned from and a live preview."},{"src":"https:\/\/ps.w.org\/pingupai\/assets\/screenshot-6.png?rev=3679480","caption":"Widget customization: design presets, welcome message and bot title, with an interactive preview."},{"src":"https:\/\/ps.w.org\/pingupai\/assets\/screenshot-7.png?rev=3679480","caption":"Two display modes: floating chat bubble or bottom AI search bar, light or dark theme."},{"src":"https:\/\/ps.w.org\/pingupai\/assets\/screenshot-8.png?rev=3679480","caption":"Knowledge sources: web pages, sitemaps, PDFs, text and FAQs, all in one place."},{"src":"https:\/\/ps.w.org\/pingupai\/assets\/screenshot-9.png?rev=3679480","caption":"The chat widget live on a website, answering visitors with suggested questions."},{"src":"https:\/\/ps.w.org\/pingupai\/assets\/screenshot-10.png?rev=3679480","caption":"Search bar mode: visitors ask a question and get a summary of the page in seconds."}],"raw_content":"\n
PingUp AI+ is an AI chatbot for WordPress and websites designed for customer support, lead generation, product discovery and conversational ecommerce.<\/strong><\/p>\n\n It can be deployed in minutes, requires no coding and uses your company\u2019s actual content to answer visitor questions.<\/p>\n\n Web pages, FAQs, PDF documents, product pages and technical content become a conversational knowledge base that customers can explore using natural language.<\/p>\n\n Unlike generic AI chatbots, PingUp AI+ uses a RAG-powered chatbot engine combining semantic and deterministic search<\/strong> to retrieve relevant information from customer-approved sources.<\/p>\n\n It can help visitors:<\/p>\n\n PingUp AI+ combines a straightforward no-code setup with advanced AI retrieval, ecommerce features, analytics and WhatsApp integrations.<\/p>\n\n PingUp AI+ is more than a simple FAQ chatbot.<\/p>\n\n It can assist users throughout the customer journey:<\/p>\n\n Awareness<\/strong> \u2013 Introduce the company, services and key information.<\/p>\n\n Consideration<\/strong> \u2013 Explain features, requirements and available alternatives.<\/p>\n\n Decision<\/strong> \u2013 Recommend relevant products, services and content.<\/p>\n\n Conversion<\/strong> \u2013 Direct the user to a product page, contact request or WhatsApp conversation.<\/p>\n\n Support<\/strong> \u2013 Answer customer questions using approved company information.<\/p>\n\n Install and activate PingUp AI+ from your WordPress dashboard.<\/p>\n\n A secure connection links the website to your PingUp account without requiring a complex manual API configuration.<\/p>\n\n The WordPress plugin with secure SSO connection is currently in development and will be available soon.<\/p>\n\n A lightweight JavaScript snippet is available for other platforms and custom websites.<\/p>\n\n Choose the content your AI chatbot should know:<\/p>\n\n There is no need to manually create hundreds of question-and-answer combinations.<\/p>\n\n PingUp AI+ crawls, processes and indexes the selected content.<\/p>\n\n Configure the widget from the dashboard:<\/p>\n\n No theme or code changes are required.<\/p>\n\n Review your sources and chatbot preview, then publish it on the website.<\/p>\n\n PingUp AI+ can start answering questions and directing users to the most relevant information, product or communication channel.<\/p>\n\n Conversations generate analytics, intent classifications and content-gap insights.<\/p>\n\n Discover:<\/p>\n\n Connect your website, add your sources, customize the widget and publish.<\/p>\n\n The initial setup is designed to take only a few minutes.<\/p>\n\n No development, prompt engineering or vector-database experience is required.<\/p>\n\n The main settings are managed through a visual dashboard.<\/p>\n\n PingUp AI+ uses knowledge sources selected by your organization instead of relying exclusively on the general knowledge of an AI model.<\/p>\n\n This helps keep answers aligned with your actual products, services and documentation.<\/p>\n\n Hybrid retrieval combines semantic understanding with exact matching.<\/p>\n\n The chatbot can understand natural-language requests while retaining precision for:<\/p>\n\n PingUp AI+ recognizes conversational intent and can direct visitors to:<\/p>\n\n Knowledge sources identified as stale can be automatically recrawled overnight.<\/p>\n\n This keeps the chatbot aligned with the latest published website content.<\/p>\n\n Visitor questions reveal needs, objections and missing information.<\/p>\n\n PingUp AI+ turns conversations into insights that can be used to:<\/p>\n\n PingUp AI+ uses Retrieval-Augmented Generation to search customer-approved knowledge sources before creating an answer.<\/p>\n\n This allows the chatbot to provide responses grounded in the company\u2019s content.<\/p>\n\n PingUp AI+ combines:<\/p>\n\n Semantic search<\/strong> \u2013 Understands the meaning and intent behind a question.<\/p>\n\n Deterministic search<\/strong> \u2013 Finds exact words, codes, product names and specific matches.<\/p>\n\n This combination improves both conversational queries and technical searches.<\/p>\n\n PingUp AI+ keeps track of the active conversation.<\/p>\n\n For example, a visitor may ask:<\/p>\n\n \u201cWhich model is the most affordable?\u201d<\/p>\n\n and then:<\/p>\n\n \u201cIs it available in black?\u201d<\/p>\n\n The chatbot understands that the second question refers to the product discussed previously.<\/p>\n\n PingUp AI+ internally rewrites follow-up queries with the necessary context before searching the knowledge base again.<\/p>\n\n PingUp AI+ identifies the primary purpose of each conversation, including:<\/p>\n\n Detected intents are aggregated in the analytics dashboard.<\/p>\n\n Supported sources include:<\/p>\n\n PingUp AI+ can crawl individual pages or complete website sections through an XML sitemap.<\/p>\n\n Sources requiring an update can be automatically recrawled overnight.<\/p>\n\n When a page is imported, PingUp AI+ can also analyze:<\/p>\n\n This information improves content interpretation and in-chat presentation.<\/p>\n\n Match the chatbot to your website through:<\/p>\n\n The widget and dashboard are available in English and Italian.<\/p>\n\n Knowledge sources can be organized by language for multilingual websites.<\/p>\n\n The dashboard provides:<\/p>\n\n AI Intelligence analyzes conversations and turns them into actionable insights.<\/p>\n\n It includes:<\/p>\n\n PingUp AI+ is designed for companies, groups and agencies.<\/p>\n\n It supports:<\/p>\n\n PingUp AI+ can connect chatbot interactions to external workflows through custom webhooks and events.<\/p>\n\n The widget can also trigger configured Meta\/Facebook Pixel events, subject to the website\u2019s consent and privacy settings.<\/p>\n\n PingUp AI+ can turn an online catalog into a conversational commerce experience<\/strong>.<\/p>\n\n Visitors do not need to understand categories, filters or technical terminology.<\/p>\n\n They can simply explain what they need:<\/p>\n\n \u201cI need an outdoor solution under \u20ac200.\u201d<\/p>\n\n \u201cWhich product is best for a beginner?\u201d<\/p>\n\n \u201cShow me an available model with these features.\u201d<\/p>\n\n PingUp AI+ analyzes the request, searches the indexed catalog and recommends relevant alternatives.<\/p>\n\n The Product Advisor uses information from indexed product pages to recommend items based on:<\/p>\n\n Search results can be displayed as product cards containing:<\/p>\n\n Product Preview shows how PingUp AI+ interprets a product page before it is presented to visitors.<\/p>\n\n It can be used to validate:<\/p>\n\n Valid Schema.org structured data is required to generate complete product cards.<\/p>\n\n PingUp AI+ does not replace the ecommerce checkout and does not directly process payments.<\/p>\n\n The chatbot guides customers to the relevant product page or buying journey, which continues on the website.<\/p>\n\n When a visitor requires human assistance or shows strong commercial interest, PingUp AI+ can display a WhatsApp call to action.<\/p>\n\n The CTA can include:<\/p>\n\n This creates a direct path from website assistance to a conversation with the company.<\/p>\n\n For more advanced use cases, PingUp WhatsApp API can extend AI-powered conversations directly to WhatsApp.<\/p>\n\n Depending on the selected service and subscription plan, it can support workflows for:<\/p>\n\n PingUp WhatsApp API features are available on eligible plans.<\/p>\n\n Unlock catalog recommendations, product cards and product-data preview.<\/p>\n\n Enable configurable handoff to a WhatsApp Business number.<\/p>\n\n Extend AI conversations and automations across WhatsApp.<\/p>\n\n Unlock additional intent analysis, time-series analytics, reports and content-gap insights.<\/p>\n\n Remove PingUp AI+ branding from the chatbot widget.<\/p>\n\n Customize the chatbot experience for a company or agency brand.<\/p>\n\n Increase account limits for multiple websites, brands, customers or business units.<\/p>\n\n Feature availability depends on the selected subscription plan.<\/p>\n\n PingUp AI+ helps customers find, understand and compare products.<\/p>\n\n It can provide:<\/p>\n\n It is suitable for WooCommerce stores, fashion, furniture, electronics, beauty, food, spare parts and B2B catalogs.<\/p>\n\n Clinics, healthcare centers and medical organizations can make the following information easier to access:<\/p>\n\n PingUp AI+ does not provide diagnoses and should not replace healthcare professionals.<\/p>\n\n Banks, insurance providers and financial organizations can use PingUp AI+ to simplify access to:<\/p>\n\n The chatbot should not replace regulated financial advice or professional assessments.<\/p>\n\n Real estate agencies can help visitors find properties based on:<\/p>\n\n Interested leads can be directed to a property page or transferred to WhatsApp.<\/p>\n\n Hotels, resorts, travel agencies and tour operators can answer questions about:<\/p>\n\n Schools, universities and training organizations can provide information about:<\/p>\n\n PingUp AI+ can support HR and recruitment teams with:<\/p>\n\n It does not automatically make recruitment decisions.<\/p>\n\n Organizations with high volumes of repetitive enquiries can use PingUp AI+ as a first level of customer assistance.<\/p>\n\n It can answer common questions and direct visitors to the correct documentation, procedure, page or contact.<\/p>\n\n Questions that cannot be answered adequately are identified as content gaps.<\/p>\n\n Marketing teams and agencies can use PingUp AI+ to:<\/p>\n\n Conferences, exhibitions, webinars and venues can provide updated information about:<\/p>\n\n Restaurants, chains and food-service businesses can answer questions about:<\/p>\n\n The chatbot can direct visitors to the booking system or open a WhatsApp conversation.<\/p>\n\n Manufacturers, distributors, software companies and consultancies can transform technical documentation and catalogs into a searchable AI assistant.<\/p>\n\n PingUp AI+ helps users understand complex products, compatibility, differences and contact procedures.<\/p>\n\n Install the AI chatbot, connect your content and start turning visitor questions into answers, leads and sales opportunities.<\/p>\n\n Activate PingUp AI+ and move your most valuable conversations from your website to WhatsApp.<\/strong><\/p>\n\n This plugin relies on PingUp, a third-party hosted AI chat assistant service, to work.<\/p>\n\n Once you have connected your account, selected a bot and enabled the widget:<\/p>\n\n\n
Support. Recommend. Convert.<\/h4>\n\n
How PingUp AI+ works<\/h4>\n\n
1. Install the plugin<\/h4>\n\n
2. Connect your knowledge sources<\/h4>\n\n
\n
3. Customize the chatbot<\/h4>\n\n
\n
4. Publish the widget<\/h4>\n\n
5. Analyze customer conversations<\/h4>\n\n
\n
Why choose PingUp AI+?<\/h4>\n\n
Fast deployment<\/h4>\n\n
No-code configuration<\/h4>\n\n
Answers based on your content<\/h4>\n\n
Accurate search across complex catalogs<\/h4>\n\n
\n
Built for lead generation and conversions<\/h4>\n\n
\n
Automatically updated knowledge<\/h4>\n\n
Insights for SEO, marketing and customer care<\/h4>\n\n
\n
Core Features<\/h4>\n\n
RAG AI Chatbot Engine<\/h4>\n\n
Hybrid Search<\/h4>\n\n
Context-aware follow-up questions<\/h4>\n\n
Intent Detection<\/h4>\n\n
\n
Multi-format knowledge base<\/h4>\n\n
\n
Automatic website crawling<\/h4>\n\n
Automatic metadata extraction<\/h4>\n\n
\n
Customizable chatbot widget<\/h4>\n\n
\n
Multilingual interface<\/h4>\n\n
Conversation Analytics<\/h4>\n\n
\n
AI Intelligence<\/h4>\n\n
\n
Teams and multiple organizations<\/h4>\n\n
\n
Custom webhooks and events<\/h4>\n\n
AI Chatbot for Ecommerce and WooCommerce<\/h4>\n\n
Product Advisor<\/h4>\n\n
\n
Product cards in chat<\/h4>\n\n
\n
Product Preview<\/h4>\n\n
\n
Checkout stays on your website<\/h4>\n\n
WhatsApp Business and PingUp WhatsApp API<\/h4>\n\n
From website question to sales conversation<\/h4>\n\n
\n
PingUp WhatsApp API<\/h4>\n\n
\n
Add-ons and premium features<\/h4>\n\n
Product Advisor and Product Cards<\/h4>\n\n
WhatsApp Integration<\/h4>\n\n
PingUp WhatsApp API<\/h4>\n\n
Advanced AI Intelligence<\/h4>\n\n
Watermark Removal<\/h4>\n\n
White Label<\/h4>\n\n
Additional Bots, Domains and Organizations<\/h4>\n\n
Who can benefit from PingUp AI+?<\/h4>\n\n
AI Chatbot for ecommerce and retail<\/h4>\n\n
\n
AI Chatbot for healthcare<\/h4>\n\n
\n
AI Chatbot for financial services and banking<\/h4>\n\n
\n
AI Chatbot for real estate<\/h4>\n\n
\n
AI Chatbot for travel and hospitality<\/h4>\n\n
\n
AI Chatbot for education<\/h4>\n\n
\n
AI Chatbot for Human Resources<\/h4>\n\n
\n
AI Chatbot for customer service<\/h4>\n\n
AI Chatbot for marketing and advertising<\/h4>\n\n
\n
AI Chatbot for event management<\/h4>\n\n
\n
AI Chatbot for restaurants and food services<\/h4>\n\n
\n
AI Chatbot for B2B businesses<\/h4>\n\n
Take your website to the next level with PingUp AI+<\/h4>\n\n
External services<\/h4>\n\n